Accessibility in the Venue
The Harrogate Convention Centre (HCC) is committed to being inclusive and accessible to all visitors. Staff are trained to provide assistance where required, and the venue works closely with local accessibility groups to continuously improve facilities. Their website (www.harrogateconventioncentre.co.uk) provides full accessibility information, some of which is highlighted below.
ssistance dogs are welcome in all areas of the venue being used for the conference.
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Navigating the venue
Clear signage, lighting, and steward support make the venue easy to navigate. Detailed Access Guides (developed with AccessAble) are available online and via the AccessAble app, along with photos and information to help plan your visit. Staff will be on hand throughout the event to support delegates with accessibility needs.​
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Lifts
All public areas of the venue are accessible by lift. Lifts provide step-free access to the main entrance, auditoriums, halls, and meeting rooms, with direct lift access available from the underground car park to Entrance One (Auditorium).
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Toilet Facilities
Accessible toilets are available throughout the venue. Facilities include step-free access, grab rails, emergency call buttons, and lowered fittings. Additional support can be arranged if required.
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Hearing Support
A fixed-loop hearing system is available at the main reception desk and within the Auditorium. The Royal Hall is equipped with an infrared hearing system. Portable induction loops can be installed in other areas upon request—please let the organisers know in advance if this is required.
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Wheelchair Spaces
Designated wheelchair spaces are available in both the Auditorium and the Royal Hall. Seating layouts are designed to accommodate a range of access needs, and the venue also provides “fat friendly seating” information to ensure inclusivity.
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The HCC works with local mobility hire companies (including Harrogate Shopmobility, Rise Furniture & Mobility, and Able to Enable) for wheelchairs and scooters if you cannot bring your own. If you are presenting and require stage access, ramps and other adjustments can be arranged in advance to ensure full participation.