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The Best Case Management System in the World (probably)

Date & Time:

18th June 2019
15:45 - 16:15


Meeting Room 2b

Please note: this session is a PechaKucha and is booked with ‘A Case Study in Transforming Research Management’ as a block. 

Come and hear why the University of Bristol chose to implement a Case Management system as part of its Award Management project, what the system does, and how it will enable us to deliver better, higher quality support for contracts negotiation, research governance and legal services. Learn about our experiences with the procurement process, including approaches that worked for us and some that didn’t, how we ended up with a supplier who was completely off our radar when we started the process, and why that ended well. Hear why our System Owner has learnt to swear in Danish, what we learnt about ourselves as a team, and what the unexpected benefits of the project were. Find out why Denmark is the number 1 ranked country in the world for digital public services. cBrain has had great success in Denmark helping Danish public sector organisations to digitise processes and inject efficiencies and cost savings, twice winning the National Digitisation Award. Hear about its ‘banana model’ for transformation, and how that was used with the University of Bristol to get its change programme off to a flying start.

Download the presentation

Presented by:

Dr Simon Gray - Head of Research Development, University of Bristol


Theme: Project & portfolio management
Level: Open to all
Date: 18th June 2019
Time: 15:45 - 16:15
Room: Meeting Room 2b