In response to changes made across a number of UEA’s administrative services back in 2010, the decision was made to integrate seven groups into one University wide research and enterprise service providing a one-stop shop. This session is designed to explain that structure, how it works in practice, the benefits and the areas we need to work at to make sure we get right. As well as some history, change management and organograms, case studies from the project lifecycle will be used to illustrate how parts of the service interact in support of our academic colleagues. Additionally, we’ll consider a case study at University of Sussex, which has recently reviewed its operational support for the research project life cycle across its research and enterprise teams, with reference to the UEA structures. Here the challenge was how to innovate and provide a research support service matched to the complexity of the modern environment, within an existing structure. We don’t claim to have all the answers but do have something to share, alongside time to ask questions and pool experiences of different organisational structures. No specific prior knowledge is required although this session will be of interest to those reviewing current structures.
Key Learning Points:
|Theme:||Service Organisation and Delivery|
|Date:||6th Jun 2017|
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